Return & Refund Policy

RETURN & REFUND POLICY

Last Updated: May 2026

At Modestly Rooted Boutique, we want you to love the pieces you purchase from us. If something is not quite right, we’re here to help while also protecting the small business behind each order.

RETURN ELIGIBILITY

Returns must be requested within 14 days of delivery.

To be eligible for a return, items must be:

• Unworn
• Unwashed
• Free of stains, odors, perfume, smoke, or pet hair
• In original condition with tags attached

Items that do not meet these requirements may be refused and returned to the customer.

FINAL SALE ITEMS

The following items are final sale and are not eligible for return or exchange:

• Sale or clearance items
• Accessories
• Jewelry
• Hats
• Bodysuits
• Intimates
• Seasonal or holiday items
• Items marked FINAL SALE

STORE CREDIT ONLY

Approved returns will receive store credit in the form of a digital gift card emailed to the customer.

We do not offer refunds back to the original payment method unless an item arrives damaged or incorrect.

Original shipping charges are non-refundable.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a trackable shipping service, as Modestly Rooted Boutique is not responsible for lost return packages.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon arrival and contact us within 3 days of delivery if you receive a damaged, defective, or incorrect item.

Please include:

• Your order number
• Photos of the item
• A brief description of the issue

We will work quickly to make it right.

EXCHANGES

Due to limited inventory, we cannot guarantee exchanges for different sizes or items.

If an exchange is approved, availability will depend on current inventory at the time your return is received.

ORDER CANCELLATIONS

Orders cannot be canceled once they have been processed or shipped.

CONTACT

For return questions or assistance, please contact:
modestlyrootedllc@gmail.com